Last Updated: 21/01/2025

This Privacy Policy sets out how Dreamchasers Interactive (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal data in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”) of Singapore. By accessing or using our games, websites, and related services (collectively referred to as the “Services”), you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Personal Data We Collect

“Personal Data” refers to any data, whether true or not, that identifies an individual. The types of personal data we may collect include, but are not limited to:

a. Information You Provide

• Account Data: Information you provide when creating an account, such as your name, email address, username, and password.
• Payment Information: If you make purchases through our Services, we collect your payment details, though full payment processing is handled by third-party payment processors.
• Support Data: Information provided when you contact our customer support team.

b. Information Collected Automatically

• Device Data: Details such as IP address, operating system, device type, and browser version.
• Usage Data: Data relating to your gameplay, session duration, in-game purchases, and other interactions with our Services.
• Cookies and Tracking Data: Information collected using cookies or similar technologies to analyze usage patterns and improve user experience.

c. Third-Party Sources

• Linked Accounts: Data received from third-party platforms (e.g., Steam, PlayStation, Xbox) if you link your game account.
• Analytics Partners: Information from third-party analytics tools to understand user behavior.

2. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose your personal data for the following purposes, as permitted under the PDPA:

• Service Delivery: To provide and operate our Services, including gameplay features, personalization, and account management.
• Transaction Processing: To process in-app purchases and manage billing.
• Improvements: To troubleshoot issues, analyze data, and improve the quality of our games and Services.
• Marketing: To send you promotional materials, updates on in-game events, and offers (only with your consent, where required).
• Compliance: To comply with applicable legal and regulatory requirements.

Where we require your consent to use your personal data, we will obtain it explicitly, and you may withdraw consent at any time by contacting us at [Insert Contact Email].

3. Disclosure of Personal Data

We will not disclose your personal data to third parties except as permitted under the PDPA or in the following circumstances:

• Service Providers: We may share data with third-party vendors for services such as payment processing, cloud storage, and customer support.
• Legal Obligations: Where required to comply with legal obligations or respond to lawful government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

We will ensure that any third party to whom we disclose personal data provides comparable protection to your data in compliance with the PDPA.

4. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer required, we will securely delete or anonymize it.

5. Your Rights

Under the PDPA, you have the following rights:

• Access: Request access to your personal data that we hold.
• Correction: Request corrections to your personal data if it is inaccurate or incomplete.
• Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of your personal data.

To exercise these rights, please contact us at [Insert Contact Email]. Please note that withdrawing consent may affect your ability to use certain features of our Services.

6. Protection of Personal Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is entirely secure.

7. Cross-Border Transfers of Data

Where your personal data is transferred outside of Singapore, we will ensure that the receiving jurisdiction has comparable data protection laws or that appropriate safeguards are in place, as required by the PDPA.

8. Children’s Privacy

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected such data, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant updates will be communicated via in-game notifications or email. Your continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us at:

Dreamchasers Interactive
Email: gamedev@dreamchasers-interactive.com